The importance of file notes for Surveyors and other professionals

John Cadywould, partner in the firm's Commercial Dispute Resolution team, was recently invited to give a keynote presentation to the annual conference of the national agents/surveyors Brown & Co. The presentation focused on the practical importance for all professional advisors on keeping a proper written record of instructions received and advice given and in particular its relevance in the context of disputes arising between the professional and his client over the service or advice provided.



John Cadywould



When things go wrong between professional and client and a complaint or claim for professional negligence arises, then file notes become of crucial significance in the Court’s weighing of conflicting evidence of what was really said or done.  Using examples from his experience and the reported cases John provided guidance to the delegates upon what he would recommend as best practice and took a number of questions on the practical and legal issues which can arise.  John has many years’ experience and recognised expertise in a wide range of commercial dispute resolution and was ideally placed to provide the delegates with the benefit of his experience.

The presentation was part of Rogers & Norton’s ongoing commitment to offering clients and contacts practical legal guidance and added value business advice.

For more information please contact John Cadywould on 01603 675603 or email jbc@rogers-norton.co.uk.